Initiate a Return

Our Return Policy:

We offer a hassle-free 14-day return policy from the date you receive your item.

*Please note that any items listed for final sale, as well as the purchase of gift cards, are non-refundable.

Eligibility Criteria:

For a return to be accepted, the item must be unused, in its original packaging, and in the same condition as when you received it.

How to Initiate a Return:

Please complete all fields in the form below to begin the return process. Once approved, we'll provide a return shipping label and detailed instructions.

Contact form

Return Process:

Upon receiving and inspecting your return, we'll notify you of its status. If approved, you'll receive an automatic refund to your original payment method. Keep in mind, it may take some time for your bank or credit card company to process the refund.

Thank you for choosing Dermshop for all your skincare needs. We appreciate your business and strive to ensure your satisfaction with our products and services!